Site, access & electrical
- Completed spa base
- Electrical service, disconnect, and whip
- Clear delivery path
- Final placement decision
- Applicable permits or HOA approval
- Garden hose and responsible adult
Visit our showroom Owner guide · Delivery & setup
Preparing for Your
Hot Tub Delivery
A little preparation before delivery day helps everything go more smoothly. Make sure your site, electrical, access path, and final spa location are ready before your scheduled delivery.
Clear responsibilities
Know What Is Ready
Before We Arrive
Preparation is shared, but the handoff is simple: your site and electrical service are ready first; our team handles placement and spa setup on delivery day.
Delivery, setup & orientation
- Deliver and place the spa
- Connect the prepared whip to the spa
- Complete spa setup
- Fill the spa
- Test and balance the water
- Provide owner orientation
01 · Prepare the site
Build the Right
Foundation
The final location needs a completed surface that can safely support the filled spa before the delivery team arrives.
Level, stable, and suitable
Common options may include a concrete pad, properly prepared paver base, engineered spa pad, or structurally adequate deck. The right choice depends on the site and spa.
For an elevated deck or any questionable structure, confirm suitability with the appropriate contractor, engineer, or qualified professional.Confirm before delivery
Check any HOA rules, permit requirements, setbacks, or other local requirements that may apply to the installation.
Omaha Hot Tubs cannot guarantee local-code or HOA compliance for every property.02 · Electrical preparation
Prepared Through
the Whip
Have the required electrical service completed before delivery, including the disconnect and whip to the spa location. Omaha Hot Tubs’ technician will make the final connection from the prepared whip to the spa during delivery.
Your electrician preparesElectrical circuit · Panel work · Conduit · Disconnect · Whip to the spa location
Omaha Hot Tubs completesThe final connection from the prepared whip to the spa
Electrical requirements vary by spa model. Use a qualified electrician and confirm the model-specific requirements before work begins.
View Official Sundance Manuals & Pre-Delivery Resources03 · Make sure we can get there
Walk the Entire
Delivery Path
Review the route from the delivery vehicle to the final spa location. The whole path should be clear and accessible on delivery day.
- 01Gate width
- 02Doorways
- 03Tight turns
- 04Corners
- 05Stairs
- 06Slopes or grade
- 07Fences
- 08Railings
- 09Low branches
- 10Overhead clearance
- 11A/C units
- 12Utility equipment
- 13Landscaping
- 14Other obstacles
There is no single clearance that fits every spa and delivery method. If any part of the route looks close, call or text Omaha Hot Tubs before delivery so we can review it with you.
04 · Decide the final position
Know Exactly
Where It Goes
Decide where you want the spa positioned and which direction it should face before the delivery team arrives. Small placement changes can affect everyday use and future access.
Service accessCover-lifter clearanceStepsNearby wallsRailingsFencesSeat or lounge orientationConvenient entry and exitFinal desired direction
05 · Have these ready
Three Delivery-Day
Essentials
These simple details help our team complete placement, setup, filling, and orientation without avoidable delays.
Working garden hose
Have a garden hose connected and available. Omaha Hot Tubs uses it during the setup and filling process.
Tell us about well water
If the home uses well water, let Omaha Hot Tubs know before delivery so we can plan the setup appropriately.
Responsible adult present
An adult should be available to confirm final placement, answer access questions, and receive the owner orientation.
What happens on delivery day?
From Arrival
to Orientation
- 01Confirm the final location
- 02Move the spa into position
- 03Complete the final whip-to-spa connection
- 04Set up and fill the spa
- 05Test and balance the water
- 06Complete owner orientation
Final review
Before
We Arrive
Use this checklist a few days before your appointment. If any item is uncertain, contact us before delivery day.
- 01Spa base is complete and ready
- 02Electrical is completed through the whip
- 03Delivery path is clear
- 04Final spa location is decided
- 05Cover-lifter and step clearance have been considered
- 06Garden hose is available
- 07OHTC has been told if the home uses well water
- 08HOA, permit, and local requirements have been handled
- 09A responsible adult will be present
Questions before delivery?
Not Sure Your Site
Is Ready?
Call or text us before delivery. It is much easier to solve access, electrical, or placement questions before the delivery team arrives.