Keep the water in range
Water balance includes pH, total alkalinity, calcium or total hardness, and the overall water condition. Balanced water supports comfort, equipment protection, and effective sanitizing.
Visit our showroom Owner guide · Everyday care
Hot Tub
Water Care Basics
Good water care is mostly about consistency. Test regularly, keep the water balanced, maintain sanitizer, and make small adjustments before problems build.
This guide explains the logic of water care, not exact dosing. Always follow your test-strip chart, product labels, current FROG instructions, and Sundance® owner guidance when their directions are more specific.
Part 1 · Water-care fundamentals
Two Jobs That
Work Together
Balanced water and proper sanitizer levels are separate, but both matter. Correcting one does not automatically correct the other.
Control bacteria
Sanitizing helps control bacteria and keep the water safe. Omaha Hot Tubs’ primary recommended sanitizer system is FROG @ease for Sundance® Spas.
A consistent starting point
Test at Least Twice Weekly
& After Heavy Use
Omaha Hot Tubs uses 6-part test strips and FROG-specific test strips. Compare each result with the chart for that strip, then use the appropriate product only as directed.
Current manufacturer targets
FROG @ease for
Sundance® Spas
These ranges follow the current official Sundance-specific FROG operating instructions. They should not be replaced with broader generic spa ranges.
View Official FROG InstructionsMeasureTargetContext
pH7.2–7.8Current Sundance-specific FROG guidance
Total alkalinity80–120 ppmAdjust before pH
Total hardness150–250 ppmAlso called calcium hardness
Total dissolved solidsUnder 1,500 ppmUse an appropriate test when needed
Cyanuric acid0–50 ppmFROG Sundance water-balance guideline
Free chlorineApprox. 0.5–1.0 ppmWith FROG @ease operating correctly and balanced water
What if the strip looks off?
Make Adjustments
In the Right Order
Work through one step at a time. Use the product label for dosing and circulation or retest timing rather than applying a universal amount or wait time.
- 01Test the water
- 02Adjust total alkalinity first
- 03Adjust pH second
- 04Confirm the sanitizer level
- 05Shock if needed
- 06Allow the product to circulate as directed
- 07Retest according to the product and system instructions
Part 2 · What Omaha Hot Tubs recommends
Products With
A Clear Purpose
This is the system Omaha Hot Tubs uses and supports. It is a practical starting point, not a product catalog or dosing chart.
FROG @ease for Sundance® Spas
Our primary recommended sanitizer system. Use the Sundance-specific system and current FROG instructions rather than universal cartridge settings or replacement assumptions.
SpaPure balance products
Omaha Hot Tubs recommends SpaPure products for raising total alkalinity, raising or lowering pH, and increasing calcium hardness when the test result shows it is needed.
SpaPure shock
Shock according to your water-care system and after heavy use when needed. Follow the SpaPure product label and current FROG system guidance for exact use.
Source water matters
If You Have
Well Water
If your home uses well water, let Omaha Hot Tubs know before filling or refilling your spa. Well water may need additional treatment depending on its mineral content.
There is no universal pre-filter formula or Metal Gon dose on this page. We will help you determine the appropriate process for your fill.
Refresh the water
Plan for About
Every Four Months
Omaha Hot Tubs recommends draining and refilling about every four months. Heavy use or changing water conditions may mean the water needs to be replaced sooner.
Draining & Refilling guide · Available now →When your water needs attention
- Cloudy water
- Unusual odor
- Sanitizer reading out of range
- pH or alkalinity consistently outside the target range
- Water that becomes difficult to balance
- Heavy use followed by declining water quality
If repeated adjustments are not bringing the water back into range, call or text Omaha Hot Tubs.
Continue learning
Helpful Owner
Resources
Available nowMaintenance Basics See the broader routine beyond water care.Available nowYour First 30 Days Build a comfortable early ownership rhythm.Available nowFilter Care Learn how to rinse, deep-clean, and replace the right filter components.Available nowDraining & Refilling Follow the complete clean, refill, and restart process.
Local water-care help
Not Sure What
Your Strip Is Saying?
If you are unsure what your test strip is telling you or repeated adjustments are not bringing the water back into range, call or text us. We can help you determine the next step.
Omaha Hot Tubs does not provide routine onsite water-care service.